30-day Money Back Guarantee:
All headphone and other custom cable orders come with a 30-day money back guarantee from the confirmed order delivery date to shipping address. Within this period you may return your cable for whatever reason and get your full money back (less shipping costs).
After you receive a custom cable or headphone cable product, anything past this 30-day window is non-refundable. Please email NorneAudio@gmail.com with any specific questions.
5-year limited warranty
All cables come with a 5-year limited warranty which covers any defects plus parts and labor. Warranty will be void if it was determined the cable was tampered with or connectors were changed by any third party.
Lifetime free labor
All cables come with lifetime free labor for normal use of your headphone or other cable. Exceptions to this offering would be non-standard cable damage (such as chewed through, cut in half with scissors, DIY changes, etc.)
Sales Tax applies to all California orders. Please take note of this when you place your order and your shipping address is set to California.
Domestic (within USA):
$3.95 flat rate for USPS Priority 2-3 day (if you want to upgrade or use a different carrier please contact us)
International (outside USA):
$11.50 for first class (15+ days transit, can stretch long in some countries, order value $120.00 or under only for this method
$26.95 (6-10 day, no tracking, USPS Priority)
$35.95 (3-5 day Express, with detailed tracking) - please note order value must be $60.00 or higher to get this rate.
If you prefer another shipping method not listed please email us at NorneAudio@gmail.com and we will supply a quote.
Repeat Customer Discount:
If you are a repeat customer please notify us either before or after you place your order and you will receive your 12% off discount on any single headphone cable purchase.
**note** Discount codes and repeat discount do not combine. As such if you have a separate coupon code number that is a larger than 12% off, the larger discount would be applied only. However if an item in the store is on sale your repeat customer discount can still apply.
WHERE OCC BASED FINE STRANDED LITZ STARTED IN HIFI HEADPHONE CABLES
INFO@NORNEAUDIO.COM for MORE INFORMATION OR QUESTIONS